Log In Help

Watching Movies Help

Billing Help

Cookies Help

Log In Help:

* Difficulty Logging In/Lost Password?

Click here to recover your password, Just enter your email address and click ‘Send Now ’ and we will
send your password to you.

* Are you already a Free or Premium member, but unable to access movies?

Perhaps you need to log in again. Click here to Login.

* When I try to log in, I get a message that says “email address already in use”. Why?

If you have already joined FilmFunnel using this email address, but with a different
password, you will get this message. You must log in to FilmFunnel with the email
address and password you originally registered with.
To log in to FilmFunnel, please click here.
Forgotten your password? Please click here.

* You are already registered as a FREE member, but would like to watch all our movies?

Click here to become a FilmFunnel Premium member, and have complete access to
our entire library of hundreds of movies.

Watching Movies Help:

* I can stream the FREE movies, but can’t download them to my computer.

The download facility is only available to FilmFunnel Premium members. Click here
to become a FilmFunnel Premium member for only $4.95 per month, and have
full access to our library of hundreds of movies to download and keep or stream for
instant viewing.

* I’m having problems playing the movies.

For the best quality viewing experience, we recommend using either Windows Media
player or RealPlayer. Click on either icon below to download the latest version. Using a MAC?
Click on the appropriate icon below to download Windows Media Player for MAC OS.

Technical help for Windows Media product Technical help for RealPlayer product
please visit Windows Media Support here. please visit RealNetworks support here

* For best results, cookies should be enabled on your browser.

Not sure about this? Click here to see how.

* Using AOL and having problems watching movies?

We recommend you don’t use the AOL browser. Sign on and then minimize AOL and launch Internet Explorer from the desktop.

Firewall's and Pop-Up stoppers
It is important that you are not behind a firewall and that you are not running any type of pop up stopper program. Being behind a firewall or running a pop-up stopper program may prevent you from watching FilmFunnel movies. If you are using Real Player, then click here to learn how to configure your Real Player to work behind a firewall.

Still need help?
Go to our Help Request form and we will be glad to help you.

Billing Help:

* Queries regarding your bill?

Just send your question to billing@filmfunnel.com and we will respond promptly.

* Like to cancel your subscription?

Send your request to billing@filmfunnel.com and your subscription will be cancelled, with no further charges to your card.

* I’m trying to subscribe, but my card is refused. Why?

Please make sure you enter your card details correctly, your billing address is correct, your card has not expired and that you have sufficient credit to pay for your subscription.